Dealing With Bullshit And Customer Service

Are you good at dealing with bullshit? A job in customer service will show you if you’re good at handling ridiculous non-problems from the mouth-breathing masses.

Take a job as a sales representative for a credit card company, one where you’re stationed in a store and pitching lines of credit to random shoppers as they stroll into the building.

It’s much harder than you think. Working in a customer service role will show you what it’s like to deal with human beings who at their worst (in a civilized society), are selfish, impatient, and ignorant.

Waiter .jpg

It takes a tremendous amount of patience to listen to a customer blather on about nonsense that you know is wrong, and more importantly, doesn’t make any sense.

You need incredible self-control to be kind to someone when they’re rude to you over something about which they’re wrong or don’t understand.

I think that must be the most challenging part, when you have to take someone’s bullshit when the customer is, undoubtedly and without question, wrong about the entire subject.

It will also show you that the average person’s listening skills are fucking terrible. People hear what they want to hear. You could spend 30 minutes explaining a concept why, for example, a customer can’t use his credit card and can only use debit or cash, and that same person will go up to the cashier and try to use their credit card.

The machine could be down, but that person doesn’t give a fuck. He/she will gladly cause a scene spanning 15 minutes of their time when they could quickly go over to an ATM and take out the money in 30 seconds.

If you don’t have patience, I don’t recommend you take a job in customer service. If you’re a person who’s extraordinarily conscientious and hardworking, a person who has a goal and will steamroll anybody who is in the way without question, then customer service is not for you.

Does this describe you? You have a task in your mind which you need to finish; it’s been bothering you all day, when you start working on it, it almost feels as if it’s a relief to be dealing with it finally.

However, right as you begin, your girlfriend or family member starts trying to get you do some other bullshit that you feel is entirely irrelevant.

If it’s in your nature to completely ignore that person who’s attempting to pull you away from your tasks at hand, then customer service is not for you. You need something which you can grind at without stopping, without any interruptions whatsoever.

It’s my opinion that the vast majority of men don’t like serving customers. Of course, many do, but I think men, typically, don’t have the patience to deal with difficult/retarded clients. But obviously, there are many exceptions to this rule. 

In other words, there is a general tendency for men to have less patience in the customer service department, and whether that is due to culture or biology, I don’t know.

However, I know one guy, and he’s a master at talking down disheveled customers who have had one too many beers.

I watched him talk down this irate know-it-all one time who insisted that he bring a bottle of vodka into the club. It was truly phenomenal listening to this fucking guy go on for 15 minutes about how he has “worked in bars his entire life and knows that he’s allowed to bring booze in,” despite the fact that we said to him several times that it’s not permitted, and that’s final.

After about five seconds, I had already had enough of this guy. If you’re not willing to obey the rules of the establishment, then I don’t think you should be allowed in.

After moments like this, I realized that I don’t think I can own a nightclub or a bar, or maybe I just would have to hire a manager who would deal with bullshit.

I just don’t have the patience to deal with clients like this. I get incredibly annoyed after 15 seconds. In my mind, a rule is a rule, and that’s pretty much the end of it. I’m not going to argue with you for 15 minutes about something that is pre-determined and outside of my control.

The other night, I watched a guy stumble out of the bar with a beer in his hand, and the bouncer outside came and grabbed him, very nicely, and said: “you have to go back into the bar.”

This guy got all up-in-arms about it, as if the bouncer was entirely out of line and disrespectful when clearly, it was him who was wrong. It’s, undoubtedly, 100% illegal, to carry open alcohol outside of a bar in Canada, in every Province, and in every Canadian city (I’m 100% certain of Ontario and Quebec anyway, perhaps not out east or way up north).

Eventually, the bouncer grabbed the beer out of his hand and carried it back inside and said to the guy that he could drink it in the bar, and leave whenever he was ready to go. He threw up his hands in exasperation after the bouncer took his drink.

I recommend taking a job in customer service or serving if you want to find out what kind of person you are. It honestly isn’t for everyone. Some people just have a short fuse and a low tolerance for nonsense; it’s ok if that’s you.

56 thoughts on “Dealing With Bullshit And Customer Service

  1. Hello my loved one! I wish to say that this post is awesome, great written and come with almost all significant infos. I would like to see more posts like this .

  2. Greetings from California! I’m bored to death at work so I decided to check out your site on my iphone during lunch break. I really like the knowledge you provide here and can’t wait to take a look when I get home. I’m surprised at how quick your blog loaded on my phone .. I’m not even using WIFI, just 3G .. Anyhow, great site!

  3. I wanted to send you this little observation to be able to thank you over again with the pleasing basics you have discussed here. It has been certainly seriously open-handed of people like you to deliver freely just what a number of people would have advertised for an e-book to get some bucks on their own, chiefly since you could have done it in the event you considered necessary. The secrets in addition served to be the fantastic way to fully grasp that other people online have the identical passion like mine to know the truth a little more with respect to this matter. Certainly there are many more enjoyable opportunities in the future for many who discover your blog.

  4. Hello, Neat post. There’s an issue along with your site in internet explorer, could test thisÖ IE still is the market chief and a good component of other people will omit your wonderful writing due to this problem.

  5. I have been searching for this information for quite some times. About three hours of online searching, at last I found it in your blog. I wonder why Yahoo dont display this kind of good websites in the first page. Usually the top search engine results are full of rubbish. Perhaps its time to use another search engine.

  6. Can I say that of a relief to discover someone that really knows what theyre talking about on the internet. You actually realize how to bring a worry to light and earn it critical. Lots more people must read this and understand this side of your story. I cant think youre less well-known since you also definitely hold the gift.

  7. I do enjoy the way you have framed this particular concern and it really does offer me personally some fodder for consideration. On the other hand, from just what I have seen, I only wish as the actual responses pile on that people stay on issue and don’t start upon a tirade involving the news du jour. All the same, thank you for this outstanding piece and though I can not necessarily agree with the idea in totality, I respect your viewpoint.

  8. Good day very nice website!! Man .. Excellent .. Wonderful .. I will bookmark your web site and take the feeds additionallyÖI am glad to search out numerous helpful information right here within the post, we need work out extra strategies on this regard, thank you for sharing. . . . . .

  9. Hello! I could have sworn I’ve been to this blog before but after browsing through some of the post I realized it’s new to me. Anyways, I’m definitely happy I found it and I’ll be book-marking and checking back frequently!

  10. Great blog right here! Also your web site rather a lot up very fast! What web host are you the use of? Can I get your affiliate hyperlink in your host? I want my site loaded up as quickly as yours lol

  11. Hey very nice site!! Man .. Beautiful .. Amazing .. I’ll bookmark your website and take the feeds also…I’m happy to find numerous useful information here in the post, we need develop more strategies in this regard, thanks for sharing. . . . . .

  12. I definitely wanted to post a small message so as to express gratitude to you for some of the amazing tips you are placing on this site. My extensive internet investigation has at the end of the day been paid with incredibly good details to talk about with my relatives. I would declare that we website visitors actually are truly fortunate to dwell in a fabulous site with so many outstanding individuals with useful things. I feel rather fortunate to have come across your webpages and look forward to some more amazing moments reading here. Thank you again for all the details.

  13. Oh my goodness! an excellent post dude. Many thanks Nevertheless I’m experiencing issue with ur rss . Do not know why Cannot join it. Can there be anyone finding identical rss problem? Anybody who knows kindly respond. Thnkx

  14. Will you mind generally if I quote any of your current blog posts on condition that I include acknowledgement along with sources back to your web page? My internet site is in the exactly the same area of interest as yours and my targeted visitors will take benefit from many of the content your site present in this article. Feel free to let me know if it is okay for you. All the best!

  15. Hello I am so happy I found your web site, I really found you by mistake, while I was searching on Bing for something else, Regardless I am here now and would just like to say thank you for a fantastic post and a all round enjoyable blog (I also love the theme/design), I don’t have time to look over it all at the moment but I have bookmarked it and also included your RSS feeds, so when I have time I will be back to read a lot more, Please do keep up the fantastic work.

  16. This is really interesting, You are a very skilled blogger. I’ve joined your feed and look forward to seeking more of your great post. Also, I’ve shared your site in my social networks!

  17. It’s a pity you don’t have a donate button! I’d definitely donate to this fantastic blog! I guess for now i’ll settle for book-marking and adding your RSS feed to my Google account. I look forward to new updates and will share this blog with my Facebook group. Chat soon!

  18. I simply wanted to thank you very much once again. I am not sure what I would’ve taken care of in the absence of the techniques revealed by you on that area. Certainly was the scary scenario for me, but taking note of a well-written tactic you handled that made me to cry with joy. Now i’m happy for your work and thus have high hopes you know what an amazing job you’re accomplishing training people all through your webpage. More than likely you haven’t got to know all of us.

  19. Have you ever considered adding more videos to your blog posts to keep the readers more entertained? I mean I just read through the entire article of yours and it was quite good but since I’m more of a visual learner,I found that to be more helpful well let me know how it turns out! I love what you guys are always up too. Such clever work and reporting! Keep up the great works guys I’ve added you guys to my blogroll. This is a great article thanks for sharing this informative information.. I will visit your blog regularly for some latest post.

  20. Excellent website you have here but I was wondering if you knew of any user discussion forums that cover the same topics discussed in this article?

    I’d really love to be a part of group where I can get feed-back from other experienced people that share
    the same interest. If you have any recommendations, please let me know.
    Appreciate it!

  21. I completely understand everything you have said. Actually, I browsed through your additional content articles and I think you happen to be absolutely right. Great job with this online site.

  22. Woah! I’m really digging the template/theme of this site. It’s simple, yet effective. A lot of times it’s very difficult to get that “perfect balance” between usability and visual appeal. I must say you have done a awesome job with this. Additionally, the blog loads super quick for me on Firefox. Excellent Blog!

  23. Somebody essentially help to make seriously posts I would state. This is the first time I frequented your website page and thus far? I surprised with the research you made to make this particular publish extraordinary. Great job!

  24. Have you ever thought about including a little bit more than just your articles? I mean, what you say is important and everything. But think of if you added some great graphics or video clips to give your posts more, “pop”! Your content is excellent but with pics and video clips, this blog could definitely be one of the best in its niche. Fantastic blog!

  25. Fantastic items from you, man. I have remember your stuff prior to and you’re just extremely fantastic. I really like what you’ve acquired here, certainly like what you’re saying and the best way wherein you assert it. You’re making it enjoyable and you still care for to keep it smart. I cant wait to learn much more from you. That is really a wonderful website.

  26. Nice read, I just passed this onto a colleague who was doing some research on that. And he actually bought me lunch because I found it for him smile Therefore let me rephrase that: Thank you for lunch!

  27. My partner and I stumbled over here from a different page and thought I might check things out. I like what I see so now i am following you. Look forward to looking into your web page repeatedly.

  28. I like the helpful info you provide in your articles. I’ll bookmark your weblog and check again here regularly. I am quite certain I will learn a lot of new stuff right here! Good luck for the next!

  29. Hello there! This post couldn’t be written any better! Reading through this post reminds me of my previous room mate! He always kept talking about this. I will forward this article to him. Pretty sure he will have a good read. Thank you for sharing!

  30. Thank you a bunch for sharing this with all folks you actually know what you are talking approximately! Bookmarked. Please also visit my web site =). We could have a link alternate arrangement among us|

Leave a Reply

Your email address will not be published.